Acceptable Use Policy

Acceptable Use Policy

THIS POLICY STATES IMPORTANT REQUIREMENTS REGARDING YOUR USE OF KOGNITIVE NETWORKS SERVICES AND YOUR RELATIONSHIP WITH KOGNITIVE NETWORKS. PLEASE READ THIS POLICY CAREFULLY AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OURS.

Introduction

Kognitive Networks is committed to providing our clients with the most reliable and secure network management services using state-of-the-art technology. This Acceptable Use Policy (“Policy”) governs the use of Kognitive Networks’ services (“Services”) and is designed to protect our service, clients, and the broader Internet community from irresponsible or illegal activities. This Policy is incorporated by reference into your Service Agreement with us, and any violation of this Policy constitutes a breach of your Service Agreement.

Prohibited Uses and Activities

The following activities are prohibited and constitute a violation of this policy:

  1. Network Abuse: Compromising the stability, integrity, or operation of our network or facilities, or any networks connected to our services.
  2. Illegal Activities: Using services for unlawful purposes or in furtherance of illegal activities.
  3. Security Violations: Unauthorized access, use, scan, or probe of the system’s security or authentication measures.
  4. Content Restrictions: Transmission, distribution, or storage of illegal or infringing material.
  5. Network Integrity: Introduction of harmful or malicious technology into the network.
  6. Data Privacy Violations: Unauthorized collection or use of personal or confidential information.
  7. Misrepresentation: Misrepresenting, disguising the origin of, or impersonating any communication source.
  8. Service Interference: Interfering with service to any user, host, or network including mail bombing, flooding, and denial of service attacks.
  9. Resource Infringement: Activities that invade privacy, or cause other harm to network users.

Responsibilities of Kognitive Networks

  • Monitoring: Kognitive Networks does not routinely monitor the activity of accounts except for measurements of system utilization and the preparation of billing records. However, in our efforts to promote good citizenship within the Internet community, if we become aware of inappropriate use of our service, we will respond as required within the jurisdiction of which the infringement occurred.
  • Reporting Violations: Kognitive Networks requests that anyone who believes that there is a violation of this Policy direct the information to the Contact Information at the end of this Policy.

Enforcement

  • Action: Kognitive Networks reserves the right to act immediately and without notice to suspend or terminate Services in response to a court order or government notice, or when we reasonably determine that conduct may:
    • (a) Expose us to sanctions, prosecution, civil action, or any other liability;
    • (b) Harm or interfere with the integrity or normal operations of our network or interconnected networks;
    • (c) Interfere with another person’s use of our Services or the Internet;
    • (d) Damage or disparage the reputation of Kognitive Networks or its services; or
    • (e) Otherwise present a risk of harm to Kognitive Networks or our customers.
  • Rights: Kognitive Networks is under no obligation to monitor the Services but may do so as part of an investigation following reported violations. Where not prohibited by law, such actions may include accessing data on the network to determine the cause of the issue.

Modifications to Policy

Kognitive Networks reserves the right to modify this Policy at any time without notice. Any modifications will be effective upon posting the revised version on Kognitive Networks’ website.

Contact Information

Any complaints regarding prohibited use or other abuse of the Kognitive Networks service, including violations of this Policy, should be sent to Kognitive Networks at support@kognitive.net. Please include all applicable information that will assist Kognitive in investigating the complaint, including logs, if available.

Legal Department
Kognitive Networks
1200 North Arlington Heights Road # 430
Itasca, IL 60143  USA
E-mail: [email protected]

This Policy was last updated on May 15th, 2024